Best & Worst Laptop Brands 2018

Whether you're buying a $ 1,500 gaming laptop or a $ 200 Chromebook, the brand does matter. That is why we classify the 10 best brands of laptops every year, according to their support, design, innovation, value / selection and, above all, product quality.

By 2018, Lenovo retained its place for the second year as the best seller of laptops, but it barely beat HP in second place and Dell in third place. Apple, which used to dominate this contest, fell to seventh place, below the fifth last year.

1. Lenovo (86/100)

Lenovo is in first place again this year, thanks to the company's fantastic product line. From the beautiful ThinkPad X1 Carbon, which was the only product to get a perfect 5-star review last year, to the versatile Yoga 920, Lenovo laptops won the most Editors & # 39; Choice awards of any brand . And 53 percent of the company's laptops got 4 or more. However, Lenovo's technical support scores decreased from last year, and tough competition from HP and Dell made this a very close race.

Best Lenovo laptops | See the full Lenovo Report

2. HP (85/100)

After an exceptional year, full of attractive laptops such as the magnificent HP Specter x360, the powerful ZBook 17 and the affordable HP Envy 13t, HP jumped two places from its place in 2017 to end in second place . With excellent design brands and the second highest review score, HP gave Lenovo a chance for its money.

The best HP laptops | See HP's complete report card

3. Dell (82/100)

Dell's product portfolio is a mix of fantastic premium systems, such as the Dell XPS 13 and the impressive Alienware 15, and ho-hum main and budget products. The company obtained high marks for its improved technical support, which assigns users technical support to the people who follow them.

The best Dell laptops | See the full Dell Report

4. Acer (81/100)

With laptops like Spin 1 and Aspire E 15 on the line, Acer knows how to provide premium features at basement offer prices. The company can also manufacture audacious premium products, as evidenced by the $ 9,000 Predator 21X.

Best Acer laptops | See Acer's complete report card

4. Asus (81/100)

Thanks to innovative systems like Zephyrus, Asus is a leader in games. With stunning blue models like the ZenBook UX331UN, indestructible laptops like the Chromebook C213S and great deals like the ZenBook UX330UA, Asus is also a leader in design and value.

The best Asus laptops | See the full Asus Report

6. Microsoft (77/100)

Microsoft makes only a handful of laptops, but all of its systems are top-notch. Highlights include the innovative Surface Book 2 convertible and the colorful and comfortable Surface Laptop.

See the Microsoft Full Report

7. Apple (72/100)

Oh, how the powerful have fallen! Apple does not seem as focused on its laptop business as it used to be. The company did nothing to innovate or even modify its designs in the last year, and only one of the company's laptops won an Editor's Choice award. However, Tim Cook's company still has the best technical support it can get.

The best Apple laptops | See the full Apple Report

8. Razer (70/100)

If you are looking for a premium gaming laptop and have a generous budget, you should look at Razer, which has some really attractive laptops. These include Razer Blade and Razer Blade Pro. However, if you need something cheaper, you will have to look elsewhere.

See the complete Razer report card

9. MSI (67/100)

MSI is one of the leading portable gaming companies, but it is still in a tie in the tenth place, mainly due to very weak technical support. However, the company still has some very attractive products, including the MSI GT75VR Titan Pro, which had the best keyboard of any gaming laptop.

The best MSI laptops | See the complete MSI report card

9. Samsung (67/100)

If Samsung gave their laptops half the amount of love they give their phones, the company would probably be better. As it stands, Samsung offers a small line of laptops that simply do not compare to the competition. It also has, by far, the least attractive designs in the industry. However, technical support is excellent.

The best laptops from Samsung | See Samsung's complete report card

How we evaluate brands

Each brand of laptop is assigned a score based on a scale of 100 points. Points are awarded in five categories: design, revisions, technical support / warranty, innovation and value, and selection. This is what each one means.

Comments (40 points): The most important aspect of any brand is the quality of its products. To determine the score of the category Revisions of a company, we used the ratings that we gave to laptops between March 1, 2017 and February 28, 2018. We take the average rating of laptops for each brand (Mag rates). of Laptop on a scale of 1 to 5), converted that average rating to a scale of 40 points and then added a bonus of 0.75 points for each Editor's Choice award.

Design (15 points): We will absolutely judge a notebook by its cover, and its sides, cover, bevel and base. Although no two laptops are exactly the same, each brand has a design language that crosses its product lines.

Brand Reviews (40) Design (15) Support and warranty (20) [19659052] Innovation (10) Value and selection (15) Total (100)
Lenovo 38 13 14 7 14 86
HP 35 14 15 7 [19659044] 14 85 Dell 31 11 18 9 [19659056] 13 82
Acer 33 12 14 7 15 81
Asus 30 15 15 6 15 81
Microsoft 34 [19659044] 12 14 8 9 77
Apple 33 11 19 3 6 72
Razer 33 12 14 5 6 70
MSI 31 [19659056] 11 11 6 [19659044] 8 67
Samsung 27 9 17 6 8 67

Technical support and warranty (20 points): When you buy a laptop, you want to know that the manufacturer is going to support that machine and help you with technical problems. We base the score of this category mainly on the rankings of our Annual Technical Support Challenge, in which we do covert operations and pose questions to all companies, using their telephone, web and social channels. However, 2 of the 20 points were awarded based on the quality of the company's standard warranty coverage.

Innovation (10 points): The laptop market is moving quickly, and if it stops, you will get turned around. For the Innovation category, we award points based on the brand's ability to advance in the market by implementing or developing new technologies, as well as taking risks.

Value and selection (15 points): How many different types? of buyers is the manufacturer, and do the products provide good returns for their money? For this category, we give points for offering a wide range of types of portable equipment (budget, business, games, etc.) and for offering aggressive prices.

  • Winners and Results Card
  • Acer
  • Apple
  • Asus [19659130] Dell
  • HP
  • Lenovo
  • Microsoft
  • MSI
  • Razer
  • Samsung


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