MacBook Pro Keyboards Are Failing at an Alarming Rate

I am writing this article in a MacBook Pro 2016, and I understand why a new report shows that your Butterfly flat keyboard is failing twice as fast as previous models. [19659004] mbprokeyboard "width =" 620 "height =" 400 “>

The data comes from Apple Insider which says it was collected in a variety of Apple Genius Bars in the United States and authorized repair shops for Apple.

The data shows a failure rate of 11.8 percent for the keyboard in MacBook Pro 2016, or 165 numbers of 1402. That rate for 2015 was only 6 percent. The 2015 model had a similar failure rate of 5.6 percent.

MORE: Apple laptops have rock background

2017 looks a bit better for the second generation Butterfly keyboard of the MacBook Pro, but not by much, and Apple Insider notes that it does not include a full year of data. Displays 8.1 percent of service events related to the keyboard.

According to my own experience with the 2016 model, I can see why there are as many complaints as there are problems. Sometimes, the keystrokes are not recorded on the first attempt, which forces me to hit the keys more strongly. However, I never felt that I needed to repair my laptop.

Unfortunately, keyboard repair of the MacBook Pro is expensive, as Apple Insider notes that costs can be up to $ 700 out of warranty. And that's because the keyboard itself can not be replaced; repair involves replacing everything from the keyboard and battery to the upper case that surrounds the keyboard.

Apple finished at the bottom of the seventh place in our report Best and Worst Laptop Brands and we have noticed in our reviews that their keyboards have fallen behind the Windows competition.

And while new models with improved designs could be on the horizon, we just learned yesterday that the rumored new 13-inch MacBook Air could be delayed [19659002] beyond Apple's WWDC event in June.

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Author Bio
  Mark Spoonauer

Mark Spoonauer, Editor-in-Chief of LAPTOP
Responsible for the editorial vision of Laptop Mag and Tom's Guide, Mark Spoonauer has been Editor in Chief of LAPTOP since 2003 and has covered the technology for almost 15 years. Mark speaks at key events in the technology industry and makes regular appearances in the media on CNBC, Fox and CNN. Mark was editor of reviews in Mobile Computing, and his work appeared in Wired, Popular Science and Inc.
Mark Spoonauer, Editor in Chief of LAPTOP

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